ITIL

ITIL® Foundation Certification Training

4.94 out of 5 based on 18 customer ratings
(18 customer reviews)

Free!

Gain expertise in ITIL Foundation—the most important and entry level certification for IT professionals and employees; understand the concepts and terminologies used in ITIL service lifecycle, including the links between lifecycle stages, the processes used, and their contribution to service management practices.

Product Description

For individuals

Online Self-Paced
Learning

  • 60 days of access to high-quality, self-paced learning content designed by industry experts.
  • Instructor Helpline Post Training

Online Classroom
(Instructor-Led)

  • Blended learning delivery model (self-paced e-learning and/or instructor-led options)
  • Study Guide to ITIL® Foundation
  • Scheduled class on weekday& weekend
  • This course is updated to the latest ITIL curriculum
  • Instructor Helpline Post Training

  • Weekend class starting 16th Sep

  • Weekday class starting 26th Sep
For individuals

Online Self-Paced
Learning

  • 60 days of access to high-quality, self-paced learning content designed by industry experts.
  • Instructor Helpline Post Training

Online Classroom
(Instructor-Led)

  • Blended learning delivery model (self-paced e-learning and/or instructor-led options)
  • Study Guide to ITIL® Foundation
  • Scheduled class on weekday& weekend
  • This course is updated to the latest ITIL curriculum
  • Instructor Helpline Post Training

  • Weekend class starting 16th Sep

  • Weekday class starting 26th Sep

Key features

  • 2 days of classroom training
  • 24 hours of self-paced learning
  • Industry-based case studies & 7 real world-examples
  • End of chapter quizzes & simulation exams
  • 16 hours PDU’s certificate
  • Downloadable e-book
  • End-to-end exam prep support and assistance

Course Description

What is the focus of this course ?

ITIL® Foundation training from Eduscil is designed to ensure that you clear the ITIL exam in the first attempt. The ITIL® Foundation certification is considered as the entry level qualification in the field of ITIL certification path. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes and Service Management best practices.

What are the course objectives?

By the end of this training you will:
• Learn about IT Service Management best practices, generic concepts, key principles, and ITIL® 2011 process models that are required to clear the ITIL Foundation exam
• Gain a comprehensive understanding of the purpose, objective and scope of service strategy, service design, service transition, service operations, and Continual Service Improvement
• Learn how to apply ITIL tools, techniques and concepts to improve efficiency and effectiveness in business changes to optimize customer experience
• Understand how to apply lean principles and automate standard tasks, to improve efficiency of ITSM processes
• Save costs by centralizing activities and teams using well defined fit-for purpose and fit-for-use processes

Who should take this course?
ITIL certification is an essential requirement for professionals who needs a basic understanding of ITIL® framework and how it may be used to enhance the quality of IT service management within an organization. This certification is most suited for:
  • IT Managers/Support teams
  • System Administrators/Analysts
  • Operations Managers
  • Database Administrators
  • Service Delivery Professionals
  • Quality Analysts
  • Application Management team/Development team
  • Process Owners/Practitioners
What are the prerequisites for ITIL Foundation certification ?

There is no defined eligibility criterion for ITIL® Foundation exam.

18 reviews for ITIL® Foundation Certification Training

  1. 5 out of 5

    :

    Trainer made good use of real world examples to provide a practical perspective on the material.

  2. 5 out of 5

    :

    It was a good material. Very interactive.

  3. 5 out of 5

    :

    A lot of information to assist me in passing the ITIL Foundation test.

  4. 5 out of 5

    :

    The trainer was very informative and patient with my questions. Her English is REALLY good which makes the experience much better 🙂 The trainer is great, she is the best! The sample tests were really helpful in testing my knowledge.

  5. 5 out of 5

    :

    Excellent Trainer with practical knowledge. All the answers were attended to and several examples were shared to make the learning more effective.

  6. 4 out of 5

    :

    The study materials were appropriately designed and easy to follow with. The training was well conducted.

  7. 5 out of 5

    :

    I’ve already signed up for more courses, and even recommended Eduscil to co-workers. I like the examples used during the training, they helped me get to a better understanding.

  8. 5 out of 5

    :

    Well organized course. course site worked efficiently. course material is good.

  9. 5 out of 5

    :

    Pleasantly interactive and maintained a relevant flow throughout the program.

  10. 5 out of 5

    :

    Pleasantly interactive and maintained a relevant flow throughout the program.

  11. 5 out of 5

    :

    Very good course, direct to the point. Going through the material twice and solve the sample exams were more than enough to pass the ITIL Foundation exam from the first time with very good mark. Thank you Eduscil.

  12. 5 out of 5

    :

    It was very informative and was a wonderful opportunity to know the process of ITIL. After attending the course, I now understand the importance of the ITIL process.

  13. 5 out of 5

    :

    The training was really good & interesting with all real life examples. The entire ITIL concept was clearly explained in this course. The session leaves a long-standing impression about the ITIL Concept.

  14. 5 out of 5

    :

    I had no proper knowledge of ITIL prior to the course. Based on the fact this was a foundation course, I would say the material and pace was adequately gauged, for my skill level, there is a lot of material to digest but the instructor did a good job on highlighting key concept and main points.

  15. 5 out of 5

    :

    Course seemed very fast paced with specific terminology. I would have liked to see ( I will put together myself later) diagram of putting it all together. Actual material seemed very solid and list helped to identify gaps in correct practices within our organization.

  16. 5 out of 5

    :

    Good catalogue of training courses

  17. 5 out of 5

    :

    Discussion on story point helped participants grasp the details.

  18. 5 out of 5

    :

    Would prefer Eduscil to be one of our preferred training vendor.

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